Our FAQ's

Is therapy confidential?

In general, the law protects the confidentiality of all communications between a client and psychotherapist. No information is disclosed without prior written permission from the client.

However, there are some exceptions required by law to this rule. Exceptions include:

  • Suspected child abuse, disable/dependent adult abuse, or elderly abuse. The therapist is required to report this to the appropriate authorities immediately.
  • If a client is threatening serious bodily harm to another person. The therapist is required to notify the police.
  • If a client intends to harm himself or herself. The therapist will make every effort to work with the individual to ensure their safety. However, if an individual does not cooperate, additional measures may need to be taken.

***** Please read over, fill out, and sign our legal documents and consent to treatment forms 24-48 hours prior to your scheduled visit. Once you have completed these forms and saved it, then you can email these forms to  HealingCenter4Change@gmail.com. Here is the link to our client info forms: The Healing Center for Change-Client Info Packet *****

How can therapy help me?

A number of benefits are available from participating in psychotherapy. Therapists can provide support, problem-solving skills, and enhanced coping strategies for issues such as depression, anxiety, relationship troubles, unresolved childhood issues, grief, stress management, body image issues and creative blocks. Many people also find that counselors can be a tremendous asset to managing personal growth, interpersonal relationships, family concerns, marriage issues, and the hassles of daily life. Therapists can provide a fresh perspective on a difficult problem or point you in the direction of a solution. The benefits you obtain from therapy depend on how well you use the process and put into practice what you learn. Some of the benefits available from therapy include:

  • Attaining a better understanding of yourself, your goals and values
  • Developing skills for improving your relationships
  • Finding resolution to the issues or concerns that led you to seek therapy
  • Learning new ways to cope with stress and anxiety
  • Managing anger, grief, depression, and other emotional pressures
  • Improving communications and listening skills
  • Changing old behavior patterns and developing new ones
  • Discovering new ways to solve problems in your family or marriage
  • Improving your self-esteem and boosting self-confidence

Do I really need therapy?

Everyone goes through challenging situations in life, and while you may have successfully navigated through other difficulties you’ve faced, there’s nothing wrong with seeking out extra support when you need it. In fact, therapy is for people who have enough self-awareness to realize they need a helping hand, and that is something to be admired. You are taking responsibility by accepting where you’re at in life and making a commitment to change the situation by seeking therapy. Therapy provides long-lasting benefits and support, giving you the tools you need to avoid triggers, re-direct damaging patterns, and overcome whatever challenges you face.

Our Cancellation Policy

If you do not show up for your scheduled therapy appointment, and you have not notified us at least 24-48 hours in advance by email or phone, you will be required to pay the full cost of the session missedWe can be reached by email at healingcenter4change@gmail.com or by calling our office at (678) 800-1329.

What are your accepted methods of payment?

Though we are not currently an in-network provider with any insurance companies, upon request, we will gladly provide you with a receipt for services that you can submit for possible insurance out-of-network coverage reimbursement. We do accept cash and debit/credit card (Visa, MasterCard, Discover, American Express, & PayPal) for services rendered. No checks or money orders are accepted.

In the event that you are unable to keep an appointment, you must notify your therapist at least 48 hours in advance by email or phone. If such advance notice is not received, you will be financially responsible for the session you missed.

How do I access my out-of-network benefits?

On the back of your insurance card, there should be a toll-free number for questions related to your mental health benefit. When calling, be sure to check your coverage carefully by asking the following questions:

  • What are my mental health benefits?
  • What is my deductible and has it been met?
  • How many sessions per calendar year does my plan cover?
  • How much does my plan cover for an out-of-network provider?
  • What is the usual and customary amount for a therapist (LPC, LMFT, LCSW) in Georgia?
  • Is an approval required from my primary care physician?

Do you accept insurance?

We currently accept Blue Cross and Blue Shield of Georgia (BCBSGA), Aetna, TRICARE, ValueOptions, and Magellan Behavioral Health.  However, we are accepted by all health insurance carriers as an Out-of-Network provider. We are not on any managed care network panels. The fee is paid in full at the end of each session. At the end of each month, we provide our clients with invoices, which they are able to submit to their insurance companies for reimbursement.

What are the fees for services?

Individual, Couples, & Family Sessions

50-Minutes Sessions
$100-$120/ per session

For individuals with insurance, we provide receipts which can be submitted as a claim for out-of-network reimbursement. Check with you insurance provider about out of network claims.

Group Sessions

$35-45/per group member/per session

Contact us for more information about fees associated with:

Trainings & Workshops
Crisis Debriefings